Case study · Care Advantage

Automating Medicaid eligibility to save over $1M a year

Care Advantage, a Virginia-based home care provider running on AlayaCare, replaced hundreds of hours of weekly manual eligibility work with automation built and run by Daya Labs.

>$1M
Annual cost savings
>50%
Reduction in manual work
Near zero
Data entry errors
100%
Audit ready
The challenge

Hundreds of hours a week, spent on paperwork

Administrative and nursing teams spent hundreds of hours each week manually checking Medicaid eligibility, preparing DMAS forms, and tracking compliance.

  • closeLabor-intensive, repetitive manual processes
  • closeHuman error and data inconsistencies
  • closeDelays in Medicaid claim submissions and reimbursements
  • closeHigher operating costs and growing staff frustration
The solution

End-to-end Medicaid eligibility automation

Daya Labs built a Medicaid eligibility automation that runs on top of Care Advantage's AlayaCare environment. Our forward-deployed engineers rolled it out with minimal disruption, handled sensitive patient data securely, and delivered measurable gains within weeks of deployment.

  • verified_user

    Eligibility checks

    Automated Medicaid verification, instead of checking each client by hand.

  • send

    Authorization requests

    Streamlined submission and status tracking.

  • sync

    AlayaCare data accuracy

    Continuous sync and validation between payer data and AlayaCare.

  • monitoring

    Authorization status

    Live status monitoring across the platform.

  • fact_check

    Compliance verification

    Built-in audit readiness and reporting.

“
This automation saved our team countless hours each week and let us focus on patient care instead of paperwork. Our nurses got their lives back.
Chelsey AmmonsSVP Clinical Operations, Care Advantage
Broader impact

More than time saved

gavel

Stronger compliance

Automated checks make sure DMAS forms meet Medicaid requirements, so submissions go out on time and audits hold no surprises.

trending_up

Room to grow

The workflows handle higher patient volumes without additional staff, ready to scale with the organization.

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More time for care

Clinical staff refocused on quality care and timely delivery.

“
By keeping AlayaCare perfectly in sync with Medicaid eligibility data, we've drastically reduced claim rejections and ensured faster reimbursements.
Erin BaggettVP Revenue Cycle, Care Advantage
“
The Daya Labs automation transformed a once cumbersome process into a scalable, reliable system that supports growth and quality.
Mark ZawodnyChief Information Officer, Care Advantage

Running complex Medicaid or reimbursement workflows?

In a 30-minute call, we map where your team loses the most time to manual eligibility and billing work, and what automating it is worth.